TW2M Design/Build LLC Privacy Policy
TW2M Design/Build LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or our services.
Information We Collect
We collect personal information from you in various ways when you interact with our services, including:
1. Contact Information
We may collect your name, email address, phone number, address, and ZIP code when you:
Request a consultation
Book an appointment
Contact us via email, phone, or our website
2. Project Information
We collect details about your project needs, such as the type of service required, your preferences, and any specifications relevant to the design or build process.
3. Optional Information
You may choose to provide additional information to help us better understand your needs, such as photos of your property or specific design requests.
4. Website Usage Data
We may collect information about your activity on our website, including the pages you visit and the services you view. This data is collected through cookies and similar tracking technologies.
How We Use Your Information
We use your personal information to:
Provide, manage, and deliver our design and construction services.
Respond to your inquiries and requests.
Send appointment confirmations, updates, or other service-related communications.
Send marketing communications (with your consent).
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.
Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
1. Service Providers
We may share your information with third-party service providers who assist us in:
Operating our website
Managing customer communications
Providing requested services
These providers are required to keep your information secure and use it only as directed by TW2M Design/Build LLC.
2. Legal Obligations
We may disclose your information when required to do so by law or in the good faith belief that such disclosure is necessary to:
Comply with legal processes.
Protect our rights or property.
Ensure the safety of our customers or the public.
Your Choices
1. Marketing Communications
You can opt out of marketing communications by clicking the "unsubscribe" link in any email you receive from us or replying "STOP" to SMS messages.
2. Cookies
You can manage your cookie preferences through your browser settings. Disabling cookies may limit some website features.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no website or electronic transmission can be completely secure.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
TW2M Design/Build LLC
11 Cold Harbour Lane
Woodbury, NY 11797
Phone: 212-234-1031
Email: info@tw2m.com
Representative Contact
Bassem Shaaban
Position: COO
Phone: 347-420-4619
Email: bassem@tw2m.com
Thank you for trusting TW2M Design/Build LLC with your information!